Sales Policy

Effective Date: January 8, 2025

Introduction

At RunStyle Citeino, we are committed to providing exceptional service and delivering the highest-quality luxury vehicles to our valued customers. This Sales Policy outlines the terms and conditions applicable to all vehicle purchases, ensuring transparency and mutual understanding between our company and our clients.

1. Scope of Policy

This policy applies to all new and pre-owned luxury vehicles sold by RunStyle Citeino at our primary location:

7352 Mulberry Ln, Navarre, Florida (FL), 32566.

For inquiries, please contact us via:

2. Vehicle Purchase Process

a. Inquiry and Selection:

Customers can browse our collection of luxury vehicles either at our showroom or on our official website.

b. Test Drive:

Customers are encouraged to schedule a test drive to experience the vehicle’s features firsthand.

c. Pricing and Negotiation:

All listed prices are competitive and transparent. We are open to negotiations within reasonable limits, ensuring mutual satisfaction.

d. Reservation Deposit:

To secure a vehicle, customers may place a refundable reservation deposit. This deposit will be applied toward the final purchase price.

3. Payment Terms

a. Accepted Payment Methods:

We accept payments via bank transfers, credit/debit cards, certified checks, and approved financing plans.

b. Payment Schedule:

Full payment must be completed prior to vehicle delivery or pickup unless otherwise agreed upon in writing.

c. Taxes and Fees:

The final purchase price includes applicable taxes, registration fees, and any optional add-ons requested by the customer.

4. Financing Options

RunStyle Citeino offers flexible financing solutions through our trusted partners. Customers are encouraged to consult with our finance team to explore loan options, interest rates, and repayment plans tailored to individual needs.

5. Vehicle Delivery and Pickup

a. Inspection and Acceptance:

Before delivery, each vehicle undergoes a thorough quality inspection. Customers will have the opportunity to inspect their vehicle upon pickup or delivery.

b. Delivery Options:

We provide both in-person pickup and home delivery services. Additional charges may apply for delivery depending on location.

6. Return and Exchange Policy

a. Eligibility:

Returns or exchanges are accepted under limited conditions, such as undisclosed defects or discrepancies in agreed specifications.

b. Timeframe:

Customers must notify us within 7 days of purchase for any return or exchange requests.

c. Restocking Fee:

A restocking fee of up to 10% of the purchase price may apply for non-defective returns.

7. Warranty and Maintenance

a. Manufacturer Warranty:

All new vehicles come with a manufacturer’s warranty as specified by the brand.

b. Extended Warranty Options:

Customers may purchase extended warranties for additional coverage.

c. Maintenance Services:

RunStyle Citeino provides comprehensive maintenance packages to ensure the longevity and performance of your vehicle.

8. Customer Privacy and Data Protection

We prioritize the confidentiality of customer information. Personal data collected during the sales process is used solely for transaction purposes and will not be shared without explicit consent.

9. Dispute Resolution

In the unlikely event of a dispute, we encourage amicable resolution through direct communication. If necessary, disputes may be escalated to mediation or arbitration in accordance with Florida state laws.

10. Amendments to the Policy

RunStyle Citeino reserves the right to modify this Sales Policy at any time. Customers will be notified of significant changes through our official communication channels.

Contact Information For further questions or clarifications regarding our Sales Policy, please contact us at:

Thank you for choosing RunStyle Citeino. We are honored to assist you in finding the perfect luxury vehicle that meets your needs and exceeds your expectations.